Privacy Policy
Last updated 2025-01-01
Information We Collect
When you place an order we collect: your name, email address, shipping address, and order details. We do not store payment information — payments are made directly via Interac e-Transfer and are not processed through our systems.
How We Use Your Information
We use your information to fulfill orders, send transactional emails (order confirmation, shipping updates), and respond to support inquiries. We do not sell, rent, or share your personal information with third parties for marketing purposes.
Data Retention
Order records are retained for a minimum of 7 years to comply with Canadian tax and business record-keeping requirements.
Cookies & Local Storage
We use browser local storage to remember your age verification and shopping cart. We do not use tracking or advertising cookies.
Your Rights (PIPEDA)
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at support@northlabspeptides.ca.
Contact
Privacy inquiries: support@northlabspeptides.ca